Applegate Park Exterior

Devonshire Homes signs-up to the New Homes Quality Board’s new code of practice

18 January 2023

We’re pleased to announce that Devonshire Homes has signed up to the new code of practice from the New Homes Quality Board, becoming an early adopter of this code which champions high-quality new build homes.

This code will be applicable to all new homes reserved from 2nd January 2023.

The New Homes Quality Board (NHQB) is an independent not-for-profit organisation set up to benefit you, our customer. The Board oversees the quality of new build homes and the customer service provided by developers like Devonshire Homes. The new code of practice provides enhanced protection to buyers as it ensures that housebuilders meet a range of requirements from when a customer visits the Marketing Suite through to two years after the legal completion of the home.

Delivering high levels of customer satisfaction is incredibly important to Devonshire Homes, and we’re proud to be an early adopter of the new code of practice. It will ensure that our reputation as a high-quality housebuilder continues to grow and that our customer service continues to be celebrated following achieving a 100% recommendation from our customers in 2021.

Jane Pearce, Sales and Marketing Director at Devonshire Homes, commented: “We’re pleased to announce that we signed up to this new consumer code of practice that gives our homebuyers increased protection at the earliest opportunity. We are committed to delivering you high-quality homes across Devon and Cornwall whilst providing you with excellent customer service, supporting you every step of the way on this exciting journey. By signing up to the new code, this demonstrates to our customers that we take our commitments seriously and that we meet the NHQB’s requirements. Please ask our Sales Executives for more information if you have any questions on the new code.”

To find out more about the code, please visit You can also view a copy of the code in any of our Marketing Suites.